Whistleblowing Policy

1.0   Preamble

Tarsoft and its subsidiaries are dedicated to conducting business in an ethical, moral, and legal manner, and demand the same from all of its employees and business associates/partners. Any misconduct by workers, management, or business associates/partners is taken very seriously by us, especially when it comes to their responsibilities to the organization’s interests.In recognition of this commitment, whistleblowing mechanisms have been developed to allow all workers and business associates/partners to report any unlawful behaviour inside the organisation that they may notice or encounter.

2.0   Objective

The major goal of this Whistleblowing Policy is to provide guidelines for reporting and dealing with misconduct inside the company. This Whistleblowing Policy is not intended to replace the organization’s existing policy for dealing with employee grievances or similar complaints; rather, it is intended to make it easier for employees and business associates/partners to report suspected and/or known misconducts, corruption, and instances of fraud, as well as misuse of the organization’s resources.

3.0   Scope 

Any party can report a Whistleblowing complaint if they are aware of any wrongdoings, including, but NOT limited to:

  1. fraud or dishonesty;
  2. bribery or corruption;
  3. misappropriation of assets;
  4. sexual harassment;
  5. criminal breach of trust;
  6. questionable or improper accounting;
  7. misuse of confidential information;
  8. acts or omissions which are deemed to be against the interest of the organisation, laws, regulations, policies or procedures;
  9. giving false or misleading information (including suppression of any material facts or information);
  10. breaches of the Group Policies and Code of Business Conduct; or
  11. the deliberate concealment of any of the above matter or other acts of wrongdoings

4.0   Reporting in Good Faith

When reporting a Whistleblowing complaint, we expect all parties to act in good faith and with acceptable reasons. If malicious claims are made, we will take appropriate measures against the persons involved, including legal action if necessary.

5.0   Protection to Whistleblower

We will protect the whistleblower’s identity to the degree that it is reasonable in light of the requirement to undertake an adequate inquiry. We take all necessary efforts to safeguard the whistleblower from any discrimination, retribution, or harassment, in accordance with the company’s internal rules and the scope of its authority.

The protection may be revoked under the following circumstances, amongst others and not limited to, where:

  1. the whistleblower participated in improper conduct;
  2. the whistleblower wilfully discloses a false statement; and/or
  3. The disclosure is made with malicious intent.

6.0   Whistleblowing Channels 

The following secure reporting channels can be used by a whistleblower to report suspected events or inadequacies:

Attention: Integrity & Governance Unit

Email: [email protected] or [email protected] 

Mailing Address: Tarsoft Sdn Bhd, Block G-1-131, Plaza Jelutong No. 5C, Persiaran Gerbang Utama, Bukit Jelutong, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia.

The report should be written in order to ensure that the concerns presented are understood clearly. The following information should be included in any disclosures made herein:

  1. details of the person involved;
  2. nature of the allegation, where and when the alleged misconduct/wrongdoing took place;
  3. other relevant information; and
  4. supporting evidence, if available.

Subject to legal restrictions, the whistleblower may demand more information regarding the investigation’s conclusion. All investigators are independent and must carry out their investigations and analysis in a fair and impartial way whilst upholding utmost legal and professional standards.

All investigative reports must be presented to the Board, which has the power to guarantee that the Whistleblower Policy is implemented effectively. The Board will be updated by the Integrity & Compliance Unit on reports that require the Board’s attention and approval.

7.0   Review of Whistleblowing Policy 

The Board has authorised and implemented this Whistleblowing Policy. This Whistleblowing Policy will be reviewed by the Board on a regular basis to verify its efficacy and appropriateness. This Whistleblowing Policy is published on the organization’s Whistleblowing Policy for reference.

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